Return Policy

Top Notch Flooring Supply

To return merchandise purchased at Top Notch Fooring Supply, a Returned Material Authorization (RMA) is required. Please contact a Top Notch Fooring Supply sales representative to assist you with an RMA.

Any order claims and/or discrepancies should be reported to Top Notch Fooring Supply within 5 days of receiving the product.

Credit will be issued using the same method by which the material was purchased, minus a 20% restock fee. Top Notch Fooring Supply cannot accept returns on stock items after 30 days.

Products that are received for credit by Top Notch Fooring Supply and meet any of the following conditions are not eligible for return and may be rejected:

  • Products not purchased from Top Notch Fooring Supply
  • Any products that have be damaged or altered in any way –this excludes manufacturer
    defects as well as materials damaged in shipping
  • Any products not returned in the original packaging and/or without original accessories

Top Notch Fooring Supply will gladly assist in any way to help our flooring professionals obtain “special order” products for their consumers; however we cannot accept returns on such products. Your understanding in this matter is greatly appreciated.